Normalitäts-Management

Voswinkel, Stephan ; Lücking, Stefan:
Normalitäts-Management : Industrielle Beziehungen in der Bauwirtschaft und im Gastgewerbe Deutschlands und Frankreichs.
In: Soziale Welt 47 (1996), Nr. 4, S. 450–479.

Deutsche ZusammenfassungRésumé français

Compared with the formerly hegemonial Fordist pattern of regulation and the “normal” employment relationship, atypical forms of regulation used to be regarded as deficient. This also affected such as typical non-fordist industries the construction and the hotel and catering industries. Here a different, the “metier-oriented” pattern of regulation was formative. This article sketches different modes of “normalisation”, i.e. the way in which the atypical sectors relate to “normal regulation”.

Currently the regulation of employment relations is increasingly being shaped by two new patterns of regulation: the patterns of neo-liberal or coordinated flexibility. This also changes the management of normalcy. The scenery of regulation is becoming less uniform, and the constellation of “normal” regulations and those in “atypical” industries changes. The article shows this for example of three subjects of regulation: the service-commission in the French hotel and catering industry, the bad weather allowance in the German construction industry, and the regulation of working time in the German hotel and catering industry. Particularly, the roles of collective actors and of the “fiction of normalcy” of certain forms of regulation for “atypical” industries are discussed.